- #Outlook crashes when opening just one email Patch
- #Outlook crashes when opening just one email windows
This way, they get to multitask more efficiently and manage their tasks easily – for example, they get to remember the email in a specific tab to which they have to reply later and so on. Many people open multiple emails in different tabs or windows.
#Outlook crashes when opening just one email windows
Why is Outlook reopening automatically in Windows 10? We suspect the same (or similar) events will play out for the Outlook automatic email reopening function. The capability that allowed web browsers to retain their browsing sessions was quickly welcomed. Some years ago, when apps – especially web browsers – went down with crashes, users were usually left frustrated with having to start certain things all over again. For other categories of users, the new function is likely to improve experiences with the email client too. What if Outlook reopens emails after a crash?įor power users, the new function is certainly a good addition – since they will no longer have to waste time reopening the emails that were open before a crash – and this translates into a boost in productivity (even if it is relatively small). The automatic setup is similar to those found in modern web browser applications, which typically reopen their tabs after crashes. Microsoft’s post about the bug appeared exactly a month later on 29 July.Microsoft has recently updated Outlook to add a new function that allows the email client to open emails automatically after a crash, restart or unexpected closure event. The rendering bug appeared, according to Microsoft, in version 2206 build 15330.2096 which was publicly released on 29 June 2022. Yet again, Microsoft was unreasonably slow to both realize there was a problem and then admit the bug to their paying customers. Then wait while the Office installer downloads and sets up the older Office. Officec2rclient.exe /update user updatetoversion=5.20288 Type or paste the two commands into the Command Prompt window and press Enter after each.Ĭd %programfiles%\Common Files\Microsoft Shared\ClickToRun Open a Command Prompt in Administrator context For Uber messages, make a rule which moves messages from The rollback workaroundĪccording to Microsoft, the workaround is to revert Office 365 to an earlier version which doesn’t have the rendering bug. If you regularly get emails from Uber or some other source that’s sending complex emails, add a Rule to move messages from the Inbox. Or open the browser-based interface to the mailbox. An email app on a smartphone or tablet will do. That will stop Outlook for Windows seeing the message and having a nervy. Go to another app that accesses the same mailbox then delete or move the emails. This works for anyone with a modern cloud-based mailbox. The workaround is to delete or move the email using another method of accessing your Inbox. If the trouble-making email is the first one in the Inbox, it’ll appear immediately Outlook starts and then crash. If you strike this problem with an Uber email or some other message … how can you get Outlook working again? Simple HTML formatting is safer than complex use of tables and other tricks. That said, it’s a lesson to all email developers, especially working in marketing. It’s likely there are other customers affected when they’ve received emails with the same formatting issue which causes trouble to Outlook. Uber’s receipt email is just the popular example that Microsoft is using to explain and somewhat deflect the blame. This is an Outlook bug that could be triggered by any email that has certain formatting characteristics. Microsoft’s own heading is clearer, our bold text “Outlook stops responding when viewing Uber receipt emails and some other emails with tables” Headlines like “Uber receipt emails are crashing Outlook” are wrong and should read “Outlook crashes when receiving emails like Uber receipts”. No email should be able to stop Outlook from responding. Not Uber’s faultĪt first glance it looks like Uber is to blame, but it’s not.
#Outlook crashes when opening just one email Patch
Public / Current Channel users will get a patch from 9 August 2022 … assuming the testing all goes well. In other words, they want to make sure the problem really is fixed and there aren’t more problems caused by the repair. Microsoft says they’ve fixed the bug in Word 365 and it’s being sent to beta users for testing or what Redmond is calling ‘fix verification’. We know this because the temporary workaround is to rollback Office 365 to an earlier version. Plus the current builds for Beta and Current Channel Preview users.Īnd it’s a recently introduced bug too. Current (Public) Channel v2206 build 15330.20196 and later. Most current Office 365 for Windows users are affected. Word is used to display and edit emails in Outlook. It’s a bug in Word 365 for Windows, presumably the rendering engine which converts HTML into a screen display.